Date: 30 May, 2001; Author: Shane Sendall (LGL-DI-EPFL)

Scope: Bank Accounts and Transactions System

Level: User Goal

Intention in Context: The intention of the Client is to close his/her account. Clients do not interact with the System directly; instead, for this use case, a client interacts via a Teller.

Primary Actor: Client

Main Success Scenario:

1. Client makes a request to a Teller to close his/her account and identifies him/herself with Teller.

2. Teller informs System to close Client's Account.

3. System closes Client's account and requests Printer to print Client's final statement^*.

Extensions:

3a. System ascertains that Client still has funds on his/her account:

3a.1. Client withdraws money from his/her account; use case continues at step 3

3b. System ascertains that Client still owes money to the bank:

3b.1. System informs Teller; use case ends in failure.

Notes:

^* a hyperlink to the document that contains data details and formats.